Terms and Conditions

The terms and conditions (TnC), privacy policy and refund and cancellation policy given here, and in other part of this website, binds you in an agreement of understanding with our company in respect of use of our services and products.

This website provides a platform where the buyers and sellers to interact with each other in the form of supplier showcasing the products an buyers making the purchases online. These TnC’s supersedes all others and previously made arrangements and agreements with BUG (www.bookurgift.com) and makes all such conditions null and void.

BUG is not responsible for any breach of contract between the parties. We will also not be directly held responsible for any complaint related to attributes of the products and services. However, we will help in sorting out and issues involved between the parties to the best of our abilities.

It is advised to the users to check the reliability and services offered by the vendors by all possible means in your reach.

All the prices, unless indicated, are in INR.

In a credit card transaction, you must use your own credit card. BUG will not be liable for any credit card fraud. The liability to use a card fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user.

 Any request for cancellations of orders once duly placed on the site, shall not be entertained.

 Shipment/delivery time of order processing starts from the day of receipt of the payment confirmed against the order placed with BUG. The Shipment /Delivery time is an approximate time mentioned by the vendor against each product. BUG shall not be liable for any delay / non-delivery of purchased goods by the Vendors, flood, fire, wars, acts of God or any cause that is beyond the control of BUG.

 While placing the order and registering with us, the User agrees to provide correct, complete and authentic information. If any part of information is incomplete or false, BUG reserved the discretionary right to cancel the registration or order, without any prior information.

Partial delivery of product needs to be reported within 10 days of receipt of the product.

Cancellation, on user's request, may not be allowed, subject to the specific terms and conditions applicable to the type of product or service purchased.

All order/sub orders cancelled will be refunded as per the payment mode selected by customer except for COD/Cheque paymode, where refund shall be processed via Payorder/Demand-draft or electronic transfer.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Any request for change in the delivery address shall not be entertained in any circumstances.

In any event or instance, if any product is listed on the website with incorrect prices or quantity or features, as per the details shared by vendor and because of the typographical error, BUG has the right to cancel any such order for any customer and at any given point.

Kindly check the product description properly before placing the order.

Updates in Policy

We reserve the right to change or update all the company policies at any time by issuing detailed and clearly visible information on our website. Such changes shall be effective immediately upon posting to this site.